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Contact Bird Rides Customer Service

How to Reach a Person at Bird Rides

Verified Contact Information

Toll-Free Number:

  • 1-866-205-2442
    Privacy Inquiries
Call customer service
Send Message

Bird Rides Emails:

Customer Service
Cities, Platform, Security, Universities
Legal
Privacy Inquiries
Media
Press Inquiries

Bird Rides Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Bird Rides Phone Number
1 (866) 205-2442
Average Hold Time
00:01:28
Average Calls duration
3 minutes
Most Popular Bird Rides Email Address
hello@bird.co
Bird Rides Live Agent Availability
19% of callers successfully reach a real person
Issue Resolution Rate
Low (14% reported full resolution)
Call Volume by Day
sun
mon
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wed
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View full overview ›

How to Contact Bird Rides?

Most Popular Number:

(866) 205-2442
Privacy Inquiries
Total calls: 1 364 Issues resolved: 42 Last call: Apr 30, 2026

Bird Rides offers several avenues to get in touch with their customer service team. You have the option to connect with them through the support section of the Bird Ride mobile app, or you can send an email.

Alternatively, you could reach out to them using their customer service telephone number or engage with them on their social media platforms. Bird provides round-the-clock customer service through their Help Center.

To get in touch with Bird Rides customer service using the app, first, launch the application and navigate to the "Help" or "Support" section. In this section, choose the direct contact option for customer service, tap on it, and comply with the subsequent instructions to convey your questions or request assistance.

After submitting your query, patiently wait till the Bird Rides customer support agent contacts you with a resolution to your problems.

Bird Rides customer support number is 1-866-205-2442, which is available 24 hours a day and seven days a week. Alternatively, you can also contact the Bird Rides customer support via email by sending in your queries at hello@bird.co. Besides, Bird Rides customer care is also available on the Bird Rides’ mobile application.

PissedConsumer Club

Contact Information

Bird Rides Website:

Bird Rides Help Center:

Corporate Office Address:

Bird Rides, Inc.
8605 Santa Monica Blvd., #20388
West Hollywood, California 90069
United States

Summary of Bird Rides Customer Service Calls

1.4K TOTAL
CALLS
03:24 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bird Rides?

Payments and Charges Question:

  • “Over charged”
  • “Overcharged”
  • “Charged”

Product/ Service Question:

  • “Broken scooter”
  • “Complaint regarding overcharge dispute”
  • “Because it's not working on my phone”

Refund Question:

  • “Refund”
  • “I'm missing refund. I'm missing refund.”
  • “Refund of ride”

Account Question:

  • “Neg balance”
  • “Verifying my $40 credit.”
  • “Can't log into app again”

Request for Information Question:

  • “Questions about a group of people”
  • “Issue with a ride, & your stupid ai bird helper is useless”
  • “Need help”

Staff Question:

  • “Scooter won’t go out of scooter service area”
  • “Customer Service”
  • “Customer service help”

Activation/ Cancellation Question:

  • “Cancel membership”
  • “Deactivated account”
  • “Not able to cancel ride”

Website/ Application Question:

  • “Trying to set up app to bike”
  • “App not working.. not allowing to end ride”
  • “App issues”

Shipping and Delivery Question:

  • “Rented a scooter but couldn't get the speed to stay up. So turned around and parked it”
  • “Didnt get my complete order”
  • “Ride wont stop, havent got on scooter”

Cards Question:

  • “I cannot add my card”
  • “Card will not go through”
  • “Want to know if you rent a bird with a credit card or a debit card is the name of the person renting the bird for that minute in anyway traceable to see the name”

Return/ Replace Question:

  • “New brake bar replacement”
  • “I found a bird scooter on my car when I returned to my car”
  • “Bird will not end ride, scooter hasn't tracked correct location”

Employment Question:

  • “Job”
  • “Employment”

Other Question:

  • “Inappropriate drop off point in my business parking lot”
  • “Issue that cannot be solved with the ai”
  • “End ride”

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